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Else you could be not connected to your environment's network.

If the request times out, check your hostname or IP is correct.If there is an issue pinging the address or IP, it returns: Request timed out.If it is successful, it returns a short-continual list of replies like this:.You can also ping by using IP addresses, for example: ping 192.168.1.2.Using CMD, type and execute ping to have your host try contact said hostname.Pinging your ReaQta Hive hostname to confirm it is reachable and responding.While not necessarily an issue, if your agent connects to the ReaQta Hive by using the hostname, it might not work if the DNS does not know the matching IP address for the ReaQta Hive.If unsuccessful, it returns *** can't find.If successful, it returns an IP address, for example: 192.168.1.2.Using CMD, type and execute nslookup to query the DNS for the IP address of the provided hostname.For most environments, the DNS (depending on level) is able to return the IP address of your ReaQta Hive if provided the hostname.Querying the DNS to see whether it returns the IP address from your hostname.Typically, ReaQta communicates through a nginx server on port 4443, but this port can be configured to different values.If you do not know your ReaQta Hive hostname or IP address that your agent is configured to use, contact your ReaQta administrator or open a case with IBM Support.Getting your ReaQta Hive hostname or IP address.